Our service fees are competitive and designed to provide comprehensive property management services. The standard management fee is 10% of the monthly rent, which covers tenant screening, lease signing, maintenance coordination, rent collection, property inspections, and financial reporting.

We offer flexible lease terms to suit the needs of both property owners and tenants, with the most common being 12-month leases. Our rental agreements are designed to protect both parties, clearly outlining the terms and conditions of the tenancy, including rent amount, payment due dates, maintenance responsibilities, and house rules.

Tenants can request maintenance through our online portal, which is accessible 24/7. Once logged in, tenants can submit a detailed maintenance request, and our team will respond promptly to address the issue. For urgent repairs, tenants can also contact our maintenance hotline.

Rental payments can be made easily through our secure online portal, which accepts various payment methods, including bank transfers and credit/debit cards. The rent is due on the 1st of each month. If rent is not received by the 5th, a late fee is applied. We send reminders to ensure timely payments and follow up with tenants if there are any issues.

If a tenant breaks the lease early, they are typically responsible for paying a lease break fee, which is outlined in the rental agreement. Additionally, they may be responsible for rent payments until a new tenant is found. We work quickly to re-rent the property to minimize any financial impact on the property owner.

We conduct regular property inspections to ensure that the properties are well-maintained and to identify any potential issues early. Inspections are typically done at move-in, move-out, and 90 days after the lease begins. Detailed inspection reports, including photos, are provided to property owners through our online portal.

If a tenant violates the lease agreement, we follow a structured process to address the issue. Initially, we issue a written warning and work with the tenant to resolve the problem. If the violation continues, we may take further actions, including issuing a notice to comply or quit, and ultimately, we can proceed with eviction if necessary, in accordance with local laws.

We have an emergency maintenance hotline available 24/7 for urgent issues that occur outside of office hours. Tenants can call the hotline to report emergencies such as severe plumbing leaks, electrical issues, or other situations that require immediate attention. Our team responds promptly to ensure the safety and security of the property and its occupants.